e4 Vans & e4 Finance
Who is the Data Controller?
e4 Vans & e4 Finance is the data controller responsible for your personal information and is committed to protecting your privacy and keeping any personal information we hold safe.
e4 Vans & e4 Finance operates under the trading styles e4 Vans and e4 Finance.
ICO License Number: ZC085866
This Privacy Policy explains how we collect, use, store and protect your personal information.
If you have any questions regarding this Privacy Policy, please contact us at:
e4 Vans & e4 Finance
e4 House, Cedar Way
Tonyrefail, Porth
RCT CF39 8JN
📞 Telephone: 01443 676494
📧 Email: Lee@e4vans.co.uk
This Privacy Policy is not intended to create any contractual or other legal rights for or on behalf of any party.
Please note that this Policy applies only to e4 Vans & e4 Finance and its trading styles and not to any third-party organisations that we may need to share your information with. We are not responsible for the privacy policies or practices of such organisations and recommend that you review them separately.
Why Do We Collect Your Personal Information?
We collect personal information about you to:
- Process your application for finance
- Process your vehicle order
- Review your finance product as part of an ongoing client relationship with us as your broker
- Respond to complaints and enquiries
- Keep you informed about products or services that may be of interest to you, where you have consented
Your personal information is required for us to provide broker services, including arranging vehicle supply and/or finance. Without this information, we would be unable to provide these services.
The Personal Information We Collect
Personal information may include:
- Name and title
- Date of birth, nationality, gender, civil/marital status
- Postal address, contact details and identity verification documents
- Previous address history (where required)
- Email address
- Telephone numbers (mobile and landline)
- Employment details including income and salary
- Previous employment history (where required)
- Financial information including bank account details and loan requirements
- Proof of identity (e.g. driving licence, National Insurance number, DVLA checks, passport, insurance certificate, selfie photograph)
- Proof of address (e.g. utility bill, bank statement, council tax bill)
- Proof of income (e.g. payslips or bank statements where required)
Most information is collected directly from you via our account managers or our website enquiry forms. In some cases, information may be provided to us by dealer partners with your consent.
We only collect information that is necessary to process your finance application and/or vehicle order and only share it where required to complete those services.
How Do We Use Your Personal Information?
As your broker, we use your personal information to:
- Assess your personal circumstances
- Liaise with finance providers to identify suitable products
- Submit finance applications on your behalf
Your information may be processed using automated decision-making systems to assess eligibility. Lenders may carry out credit searches as part of this process.
Cookies
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help websites function efficiently and provide information to website owners.
How We Use Cookies
We use cookies for:
- Site management: ensuring the website functions correctly
- Analytics: understanding how visitors use our website
- Marketing and retargeting: displaying relevant advertisements based on browsing behaviour
Types of Cookies Used
- Session cookies: deleted when you close your browser
- Persistent cookies: remain on your device until deleted or expired
Your Choices
You can manage cookies via your browser settings, including accepting, rejecting or limiting cookies. Disabling cookies may affect website functionality.
For more information, visit:
Changes to This Policy
We may update this policy from time to time. Any changes will be published on this page.
Who Do We Disclose Personal Information To?
We may disclose personal information to:
- Finance providers and vehicle suppliers
- Professional advisers (legal, accounting, compliance)
- Service providers acting on our behalf
All third parties are required to maintain appropriate security measures and confidentiality and to use data only for agreed purposes.
We may also disclose information where required by law or regulatory obligations, including compliance with the Financial Conduct Authority (FCA), court orders, fraud prevention or law enforcement requests.
International Data Transfers
We do not transfer personal data outside the EEA to organisations that are not approved as having adequate data protection safeguards.
Marketing Preferences
You may choose whether to receive marketing communications from e4 Vans & e4 Finance. You can opt out at any time by contacting us using the details above.
Data Retention
We retain personal information in line with legal and regulatory requirements. Where a finance agreement is completed, identity data must be retained for the duration of the agreement plus five years, in accordance with Money Laundering Regulations.
Your Data Protection Rights
You have the right to:
- Access your personal information
- Request rectification of inaccurate data
- Request erasure (where applicable)
- Restrict processing
- Data portability
- Object to processing, including profiling
- Object to automated decision-making
- Claim compensation for data protection breaches
Requests can be made using the contact details above. Each request will be assessed in accordance with UK GDPR requirements.
Implemented: 19/01/2026 Last Update: 19/01/2026